1. Order Processing and Shipping:
Orders will be processed and shipped within 1-3 business days. Shipping typically takes 7-15 business days to deliver your package. Please note that we do not ship orders on weekends.
2. Tracking Information:
Once your order is shipped, we will provide you with a tracking number via email. You can track your shipment using the provided tracking number on the website: 17track.net. Please allow 1-2 days for tracking updates to reflect on the website.
3. Order Modifications:
You can cancel an order or update the shipping address at any time before the products are dispatched. Once the order has been shipped, we are unable to process refunds or address changes. Free shipping is available in the US and Australia.
4. Shipping Methods and Duty Paid Deliveries:
For certain countries, we offer Delivery Duty Paid (DDP) methods that do not require customs clearance or duties on your end. The countries and corresponding shipping methods are as follows:
USA: UPS Express (excluding Alaska and Hawaii)
UK.CA: Local DPD Express
Europe: UPS Express/DPD Express/DHL Express
European Countries with DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.
5. Shipping Times for Specific Countries:
Please find the shipping methods and estimated shipping times for specific countries below:
Country Shipping Method Shipping Time
USA Local UPS Ground 10-15 Days
CA Local UPS Ground 10-15 Days
UK Local DPD Express 7-15 Days
Germany UPS/DPD/DHL Germany 7-15 Days
France UPS/DPD/DHL Germany 10-15 Days
Belgium UPS/DPD/DHL Germany 10-15 Days
Luxembourg UPS/DPD/DHL Germany 10-15 Days
Netherlands UPS/DPD/DHL Germany 10-15 Days
Czech Republic UPS/DPD/DHL Germany 10-15 Days
Poland UPS/DPD/DHL Germany 10-15 Days
Croatia UPS/DPD/DHL Germany 10-15 Days
Slovakia UPS/DPD/DHL Germany 10-15 Days
Slovenia UPS/DPD/DHL Germany 10-15 Days
Finland UPS/DPD/DHL Germany 10-15 Days
Denmark UPS/DPD/DHL Germany 10-15 Days
Sweden UPS/DPD/DHL Germany 10-15 Days
Austria UPS/DPD/DHL Germany 10-15 Days
Italy UPS/DPD/DHL Germany 10-15 Days
Hungary UPS/DPD/DHL Germany 10-15 Days
Lithuania UPS/DPD/DHL Germany 10-15 Days
Estonia UPS/DPD/DHL Germany 10-15 Days
Latvia UPS/DPD/DHL Germany 10-15 Days
Greece UPS/DPD/DHL Germany 10-15 Days
Ireland UPS/DPD/DHL Germany 10-15 Days
Portugal UPS/DPD/DHL Germany 10-15 Days
Spain UPS/DPD/DHL Germany 10-15 Days
6. Customs Clearance and Duties:
For countries not listed above, customs clearance and duties are required upon package arrival. Please contact your local customs office for information on applicable taxes. Business licenses may also be requested by customs.
We strive to provide efficient and transparent shipping services at ELFBARVAP. If you have any questions or require further assistance, please do not hesitate to reach out to us info@elfbarr.com